Privacy Policy

Privacy Statement

Drive Grace is committed to protecting your privacy. We value the trust you place in us and are dedicated to ensuring that your personal information is handled with the utmost care and respect.

We collect personal contact information such as names, phone numbers, email addresses, and mailing addresses solely for the purpose of supporting our mission, communicating with our supporters, and improving our services.

We do not sell, rent, or trade your personal information to any third parties.

By providing your contact information to us—whether through our website, application, donation forms, events, or any other channel—you are giving us permission to contact you by, but not limited to, phone calls, text messages, emails, or mail. These communications may include updates about our work, application status, event invitations, donation opportunities, volunteer information, and other messages relevant to our mission. We use SMS to communicate directly with customers regarding car repair services. This includes appointment confirmations, appointment reminders, service updates, and responses to customer inquiries. Messages are conversational and one-to-one. We do not send unsolicited marketing messages. Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out at any time. We do not sell or share your personal information with third parties.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Drive Grace Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contactus@drivegrace.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

You may opt out of communications at any time by following the unsubscribe instructions provided in email or by contacting us directly at contactus@drivegrace.com.

If you have any questions about this privacy policy or how your information is used, please contact us at contactus@drivegrace.com.